Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • You’ll find nearly all the answers to your questions in the user–friendly Help Center section integrated into our Hosting Control Panel. It includes an extensive knowledge base with frequently asked questions and comprehensive help articles prepared by our qualified help desk support team.

  • Top quality support service
  • Educational Video Clips

  • We have prepared a collection of how–to video tutorials that detailedly demonstrate how to tackle a typical problem connected with your cloud web hosting plans account. You will find the video clips in the Help section.

  • Intuitive help center
  • A 1–Hour Support Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24x7 technical support service and a 1–hour response time guarantee. Our practiced tech support engineers will be available 24 hours a day to respond to your questions and to take care of any problem that you might possibly have. Just send a tech support request from the Help section and we’ll respond back to you in a jiffy.