A 99.9% Server Uptime
We’ve built our cloud web hosting platform using stable hardware components and heavily tweaked software. Our administrators have installed a tweaked version of SELinux on all our hosting servers in order to ensure maximum protection and stability. We’ve added a number of DDoS prevention tools together with highly effective firewalls to make sure our network is impregnable and secure.
Our cloud web hosting plans plans feature a 99.9% server uptime guarantee. And no matter which datacenter you select, our guarantee stays unchanged.
A 99.9% Network Uptime
If you want to deliver a top–class hosting service, you can scarcely trust the default network configuration in a datacenter. We’ve built our very own custom network so as to ensure a lightning–fast connection speed with the outside world.
And thanks to this, no matter which datacenters you select: our datacenter in the USA, our datacenter in the United Kingdom, in our datacenter in Finland, in our datacenter in Eastern Europe or our datacenter in Australia, you will enjoy a guaranteed 99.9% network uptime. And this guarantee is valid for all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have given our best to curtail all possible risks with our cloud hosting plans and irrespective of the fact that our company provides first–class tech support, there are situations when the customer is just not satisfied with what we are offering. Or he needs to move to a more powerful web hosting solution, like a VPS server or a dedicated server.
That’s why we offer a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you’re not fully pleased, we will give you a full refund.
24/7 Technical Support
We have carefully chosen each member of our 24x7 support department to make certain that we can offer you the best help desk service that you can get. Each of our technicians has several years of experience working with hosting accounts behind his back, hence they know what they are doing. Plus, they’re available to you 24/7/365 – you’ll be able to get in touch with them at any time and they’ll respond back to you ASAP.
Their average response time is well under 20 minutes, while with other hosting vendors you need to wait for days. Moreover, we offer a 1–hour response time guarantee. Irrespective of what happens, your inquiries will be answered in under sixty minutes.